🔁 Return & Refund Policy

At Tiny Paws Teacup Puppies, we are committed to the health and happiness of every puppy and your complete satisfaction.

🐶 Health Guarantee

All our puppies come with a Health Guarantee. If a certified veterinarian finds a serious health issue within 3 days of delivery, you may return the puppy for a replacement or refund, subject to our conditions below.

🔄 Return Conditions

  • A licensed vet’s written report must be submitted within 72 hours of delivery.

  • The puppy must be returned in the same condition as received (unharmed, uninjured, and not exposed to other animals).

  • Returns due to buyer’s change of mind are not accepted.

💰 Refund Terms

  • Refunds are issued only in cases of verified health issues or if we cannot provide the agreed-upon puppy.

  • In approved cases, refunds will be processed within 7 business days.

  • A non-refundable handling fee may apply to cover transport and care expenses.

⚠️ Important Notes

  • We do not refund or exchange for issues caused by improper care or neglect.

  • We reserve the right to request a second veterinary opinion before approving a refund.

For questions or concerns about your puppy’s health, please contact us immediately.
We are here to help and ensure your satisfaction.