Frequently Asked Questions
What breeds do you offer?
We specialize in small and teacup breeds such as Pomeranians, Chihuahuas, Poodles, Shih Tzus, and Yorkies. All puppies are raised in a clean, loving home environment.
Do your puppies come with a health guarantee?
Absolutely! We offer a health guarantee for every puppy. This covers any serious health concerns identified by a licensed vet within a few days of delivery.
Do you offer delivery?
Yes, we provide safe and secure nationwide delivery across the Philippines. We coordinate with trusted pet transport services to ensure your puppy arrives safely.
What’s included when I receive my puppy?
Each puppy comes with:
✔️ Vaccination & health record
✔️ Starter food
✔️ Basic puppy care guide
✔️ Small toy or blanket with familiar scent (optional)
Are your puppies vaccinated and vet-checked?
Yes, all our puppies are vet-checked, dewormed, and come with age-appropriate vaccinations. A health booklet and vaccination record are included with every puppy.
How do I reserve a puppy?
To reserve a puppy, simply contact us via message or call. A reservation fee is required to secure your chosen puppy. This fee is deducted from the total price.
What happens after I order a puppy?
Once your order is confirmed, we’ll keep you updated with photos, videos, and transport details. Your puppy will be delivered to your doorstep or your nearest pickup point.
What is your return/refund policy?
We offer a return or refund in the rare case of serious health issues confirmed by a licensed vet within 72 hours of delivery. Please read our full return policy for more information.